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Cancellation & Refund Policy:

 

Consent:

 

By making the payment for the phone consultation, you hereby consent to our Cancellation & Refund Policy and agree to its terms.

 

Cancellation:

In the event, we are not able to reach the person within 10 minutes of the designated day and time of the appointment, by way of phone, or the any other agreed medium, the initial consultation shall be deemed automatically cancelled and the consultation charges will be forfeited.

 

Online payment portals usually take about 2-4 days to credit the money in our bank account after you book the consultation and pay through our online portal. You may see that your account from which you have paid is debited however, it doesn’t mean that we have received your fee in our bank account. In case the consultation charges, through the online portal or any other payment gateways, has not been credited in our bank account before the consultation begins, we will have to either cancel or reschedule the consultation for some other suitable day and time. To avoid this unnecessary delay, we request you to send the payment directly to our bank account or pay us well in advance before the designated day and time of the telephonic consolation.

 

Rescheduling:

Rescheduling is only possible in the following two conditions:

  1. the client makes the request at least 48 hours or more are remaining for the initial consultation designated day and time. You request for the rescheduling subject to availability of the day and time for the future day and time and upon the condition that you have already paid your consultation fee and you have provided us with the proof of the payment.

  2. If the client has paid the consultation charges paid through the online portal or any other payment gateways, and the consultation money has not been credited in our bank account before the consultation begins, we will have to either cancel or reschedule the consultation for some other suitable day and time.

 

Refund:

No refund is allowed once the client has paid the initial consultation charges to us and signed the initial consultation agreement.

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